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Use a user interview when you want to run a moderated session with a participant. In Fred, this workflow uses the User Sphere method.

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Create the study

  1. Open Projects.
  2. Select the project where the interview study belongs.
  3. Click Add Study from scratch.
  4. Enter the Study name.
  5. Optional: add a Study description.
  6. Click Build Study.

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Add User Sphere

  1. In the study builder, click Add method or Add new block.
  2. Select User Sphere.
  3. Configure the interview setup and any prototype or session context needed for the call.
  4. Use Setup and Scheduler to prepare session details.
  5. Use Testers to invite or assign participants.
  6. Save your changes.

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Start the interview

When the study is live, open the study and click Start meeting. Fred opens the User Sphere session for the presenter.
Use the Scheduler step when you want Fred to manage available interview slots.