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Insights is the central hub for organizing your research findings. It’s where you create and manage tags — labels you apply to specific pieces of text or data within your study results.

Tags

A tag is a keyword or label you assign to a response or a piece of data. Tags let you group related findings across responses and studies, making it easier to spot patterns, recurring themes, and key pain points.

Create and manage tags

  1. Click Insights in the left sidebar.
  2. Use the interface to create new tags, edit existing ones, or organize them into categories.
Once a tag exists, you can apply it to specific responses within your study results.

Applying tags to results

When reviewing study responses, select a piece of text or a data point and assign one or more tags to it. Over time, tagged data helps you build a structured view of what your users are experiencing.
Use consistent tag names across projects to make it easier to compare findings over time.