Available methods
Card sorting
Uncover how your users mentally structure and categorize information. Participants arrange labeled cards into groups that make sense to them, revealing their mental models. Use this to improve navigation, labeling, and information architecture.Questions
A flexible survey tool for gathering user opinions and feedback. You can include a wide range of question types:- Multiple choice
- Yes / No
- Short text and long text
- Numerical
- Date
- Linear scale
- Multiple choice grid
- Time
Tree test
Test how easily users find information within your site or app structure. Participants navigate a simplified text version of your hierarchy to complete tasks, revealing where your navigation breaks down.First click
Observe where users click first when trying to complete a task. First-click tests assess whether your interface design guides users toward the right action from the start.5-second test
Show a design to a participant for five seconds, then ask what they remember or understood. Use this to evaluate whether your design communicates the intended message at a glance.Preference test
Present two or more design alternatives and ask participants to choose their preference and explain why. Use this to compare design directions before committing to one.Unmoderated usability test
Participants complete tasks on your website or app independently, without a moderator. Their interactions are recorded so you can observe where they succeed or struggle. Best for validating design solutions at scale.User Sphere
A fully moderated session platform. You guide participants through tasks in real time, ask follow-up questions, and gather rich qualitative data. User Sphere supports:- Live streaming and screen sharing
- Researcher, tester, and spectator roles
- Whiteboards and file sharing
- Real-time note-taking
- Unmoderated vs User Sphere
| Unmoderated | User Sphere | |
|---|---|---|
| Moderator present | No | Yes |
| Participant guidance | Self-directed | Researcher-guided |
| Best for | Scaling validation | Deep qualitative insight |
| Session recording | Automatic | Live streaming |
Starting a User Sphere session
- Go to the project containing your User Sphere study.
- In the Studies overview, click the three-dot menu next to the study.
- Select Start session.
- Follow the instructions in the session lobby.
You must create the User Sphere study before you can start a session. The study must be live.